Havana Day Trip
Do I need advanced reservations? Absolutely. This is a very popular, small group excursion with very limited availability. We encourage you to book as far in advance as possible.
Can I go on the trip any day of the week? We currently fly Monday, Wednesday & Friday. Additionally, can request other days if you arrange a private Havana Day Trip. Just ask us about the private option.
Do I need a passport to go to Cuba? Yes, a passport is a requirement. You must provide a copy of your passport to us after making your reservation. You must bring the same passport with you on the trip. Copies of passports, passport cards, and Global Entry cards are not permitted.
How long is the day trip to Havana? Check-in is at 7 am. You will arrive in Havana at approximately 8:50 am. You will return to Key West airport and through US Customs between 6pm-7pm.
What’s included in the Havana Day Trip? An amazing day, full of rich culture & history. Airfare, Visa & all required documentation, all transportation, private guide in Cuba, entry to all museums & points of interest, all US & Cuban government taxes, lunch & drinks.
Are there any additional fees or costs beyond the $1195 trip cost? No, the Havana Day Trip is all-inclusive. There will be no added costs.
Is there any additional information or documentation we need to provide for our records, such as visas or other travel requirements? Please bring your physical passport with you on the trip. We take care of all the necessary paperwork.
Are non-US citizens allowed to go on the Havana Day Trip? Yes, Standard VISA holders are eligible for travel. ESTA VISA holders are not eligible for travel to Cuba from the USA, and would not be able to go on the Havana Day Trip.
How big is the airplane used for the Havana Day Trip? Havana Day Trips use a small, Key West based aircraft that carries less than 10 passengers. For our full flights, we use Our Aircraft: Britten-Norman BN2T Turbine Islander.
How many seats are there on the airplane? We have two aircraft, a 5 passenger & a 9 passenger plane. The size of the plane we use is determined by the amount of passengers on the trip.
Is there a passenger weight limit on the airplane? No, there is not a weight limit per se, but there is a size consideration. The aircraft are small, so if you require additional space, please purchase an additional seat. Additional seats would be sold at the full ticket purchase price.
What time is check-in for the Havana Day Trip? 7:00-7:15 am. Please do not be late. Late arrivals are subject to cancellation without a refund.
Where do we check in at the Key West airport? Signature Flight Support, private terminal building at the Key West Airport. 3471 S Roosevelt Blvd, Key West, FL 33040 Map & Directions
Where do we park at the Key West Airport? Driving Directions: Turn into the main entrance of Key West International Airport. At the first stop sign, stay on the ground level towards arrivals. Drive under two walkways.
Parking a car: follow the signs to Short Term Parking. From the parking lot, look for the old control tower. The private terminal building is located just to the right and past the old control tower. The Signature Flight Support logo will be found on the outside of the building.
Dropping off: as you drive under the second walkway, get in the right lane and drive straight past the regular baggage claim and stop at the old control tower. The Signature Flight Support private terminal building is located just to the right and past the old control tower. The Signature Flight Support logo will be found on the outside of the building.
What can we put into the Uber to make sure that we are dropped off at the right location at the airport, and where should we go once we arrive at the airport? Signature Air Support Key West, 3471 S Roosevelt Blvd, Key West, FL 33040. https://maps.app.goo.gl/QweweJNTWQTocrbAA. You will arrive at the Signature Air Support building. You will ascend an exterior, front staircase and then enter through the doors to the lobby. This is where you will check in.
Would it be possible to arrange transportation to the airport? We understand this might not be feasible, but we thought it wouldn’t hurt to ask, as it might be more reliable than Uber that early in the morning. We do not offer any ground transportation. From anywhere in Key West, the airport will be an approximate 15-minute ride. Uber does offer an option to arrange pick-ups in advance.
What’s the weather like in Havana? Very similar to Key West temperatures. In the city, it can feel hotter. The summer months are warm & humid.
What should I wear on the trip? Loose fitting, breathable fabrics, closed-toe shoes, hat, & sunscreen. A small umbrella can be helpful during the warmer months for shade.
We noticed in the FAQ that closed-toe shoes are recommended-are sandals ok, or should we stick with closed-toe footwear?
This recommendation is provided because Havana buildings, streets & sidewalks are often in disrepair, which leads to loose rubble on the sidewalks of the walking tour. The walking tour is about a mile, we want you to be as comfortable and safe as possible.
Will I need to exchange US dollars for the local currency while in Cuba? Right now, you can use US dollars.
Can I bring my cellphone to Havana? Yes, but cell service may be limited to none. Great for taking photos during your trip.
Can I bring snacks and drinks on the trip? You can bring prepackaged foods that are sealed. Please, no fruits, vegetables, or beverages. Water will be provided for you. You can purchase additional beverages throughout the day.
Can I bring back cigars & rum from Cuba? NO. US Customs does not allow the import of any tobacco or alcohol from Cuba. But you can enjoy them during your Day Trip to Havana.
What is the cancellation policy? Cancellations and rebookings incur a 15% cancellation/rebooking fee. Cancellations must be confirmed at least 7 days prior to departure to receive a partial refund. Cancellations confirmed less than 7 days prior to departure will not receive a refund.
NO-SHOWS WILL BE CHARGED THE FULL EXCURSION FARE. Please be on-time for your scheduled trip. Check in is required at 7:00 am. Late arrivals are subject to cancellation without refund.
Online bookings are charged a booking fee by Fareharbor Reservation System. When canceling an Online Booking, the booking fee portion is non-refundable.
Is there any reason this trip may be canceled? The Havana Day Trip requires a minimum of 4 paying passengers to embark, if the airline does not have the required minimum number of passengers, the flight will be canceled, and you will be given the option to reschedule your trip or receive a refund of the ticket price. You may reschedule your Havana Day Trip excursion for a future date within 12 months from your initial booking date. Cancellations due to weather or maintenance or other unforeseen circumstances are at the sole discretion of the pilot & airline for your safety. If the operator cancels the flight, you will be given the option to reschedule your trip or receive a refund of the ticket price. You may reschedule your Havana Day Trip excursion for a future date within 12 months from your initial booking date.
Can I bring my dog on the trip? No, unfortunately, we do not allow animals to travel on our trips to Cuba.
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